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September 11, 2018

New Name – Same Great Storage!

Chapel Hill Self Storage Centre is now Summit Self Storage!

Since opening our doors in 2005, Chapel Hill Self Storage Centre (CHSS) and our management partner, Summit Management Services Inc. (Summit), have always made the customer experience our number one priority. We recognize that our customers see us as an extension of their homes and businesses. Therefore, our friendly and professional staff work daily to ensure that we provide the cleanest, most secure storage solution in the area. This focus has been the foundation of our success and is the cornerstone of our business model.

Why the name change?

We feel that customers in other geographic areas deserve the same laser-sharp focus on customer needs, which our team has worked so hard to cultivate. Accordingly, we are excited to announce that through our continued partnership with Summit, plans are underway to open additional storage locations in Northeast Ohio. Due to this expansion and our continued partnership with Summit, we feel that bringing all of our self storage locations under one name will better communicate our universal commitment to our customers. Regardless of our location, a customer should be able to enjoy the same great storage experience that our company stands for.

With that in mind, we are pleased to introduce ourselves as Summit Self Storage.

What can our customers expect?

The same great storage and a whole lot more! Our focus is you, our customer, so we are doing more to make storing with us even more convenient and enjoyable. Our website, www.summitselfstorage.com, has more functionality than ever before. Customers can now pay their rent, reserve a unit, OR rent a unit online 24 hours a day.

  • Can’t make it to our office during normal business hours? No problem! Our live pricing and availability is on our website for you to see 24/7. Select your storage unit, digitally sign your rental agreement, and pay your first rental payment all ONLINE, and you’ll be accessing your storage unit within 24 business hours.
  • Has writing a check for your rental payment each month become a hassle? No problem! Create an account through our website and easily make a payment electronically using your bank account or credit card. Better yet, set it and forget it! Sign up for automatic payments and your payment will be processed automatically each month.
  • Are you in need of a storage unit but you aren’t sure what size you need? Access the storage calculator on our website, select the size of your home and see a digital representation of your storage unit, stacked and packed with common household belongings.

The advancements don’t stop at our website. We want to make your storage experience as convenient as possible across the board. We feel the best way to accomplish this is by offering different methods for you to conduct business with us. With this approach, you can choose the method that best suits your preferences and needs.

  • Do you still enjoy the face-to-face interaction and the experience of working with a friendly and professional storage expert? Great! We encourage a visit from you in our warm and welcoming rental office. We’ve made significant updates to ensure it’s an inviting environment that our customers will enjoy visiting.
  • Don’t want to rent online but you can’t make it to our office during regular business hours? Coming soon, we will be offering a self-service kiosk at all locations that will be accessible to customers 24/7. You’ll be able to make a payment, rent a unit, or even buy a lock all through a touchscreen kiosk.

Summit Self Storage’s mission is to continually enhance the storage experience for our customers, so you can certainly expect more improvements in the future. You, the customer, are our primary focus and your satisfaction is truly our greatest measure of success.

Thank you for entrusting us to serve your storage needs.

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