Frequently Asked Questions

Get answers to common self storage questions to get the best storage unit for your needs. Read our frequently asked questions to learn more today!

What is the difference between Drive-Up and Climate-Controlled units?

Drive-up units are outdoor, ground-level units that are ideal for quick and easy access. Most of our drive-up units are accessed through a roll-up door, so you can drive your vehicle right up to the unit, open the door, and conveniently load/unload your belongings. Climate-controlled units are situated in the interior hallway of a building in which a heating/cooling system is installed to keep the building and the units within the building at a moderate temperature. Belongings stored in climate-controlled units are not subjected to temperature extremes like those experienced by drive up units. Items best suited to climate-controlled storage are fine furniture/woods, documents, instruments, electronics, or any item whose quality could be affected by temperature fluctuations. Climate-controlled units provide some additional protection from the elements (weather, debris, etc) due to being housed within a building. Each type has benefit depending upon your needs and many of our locations offer both of these types of units.

What is the difference between Drive-Up and Indoor storage units?

Drive-up units are outdoor, ground-level units that are ideal for quick and easy access. Most of our drive-up units are accessed through a roll up door, so you can drive your vehicle right up to the unit, open the door, and conveniently load/unload your belongings. Indoor units are located side by side in the interior hallway of a building. They provide some additional protection from the elements (weather, debris, etc) due to being housed within a building. And while they do provide some additional protection from extreme temperatures, the temperature is not regulated through a heating/cooling system within the building. Indoor units are all accessed through swing doors (like a bedroom) and while they are still easy to access, you must enter the main building door first before accessing your unit. Good news, we offer both types of units, so we can best meet your needs.

Can I store a motorcycle, motor vehicle, boat, RV, or trailer?

Yes! Some locations offer outdoor parking storage; however, all locations allow vehicle storage in Drive-Up storage units if the unit size is sufficient to fit the vehicle. These are typically 10x20 units, but could be smaller or larger depending upon the vehicle. All stored vehicles must be driveable, registered and insured. Proof of ownership, insurance, and a signed vehicle addendum document must be provided at time of rental.

I don’t know how long I’ll need my storage unit. Can I rent anyway?

Of course. Our storage unit rentals are on a month-to-month basis, so we’re here as long as you need us. Rent for a month, a year, or as long as you want!

What forms of payment do you accept?

You can pay monthly rent for your self storage unit by credit card or through your bank account as an electronic ACH payment. These payments can quicky and easily be made online using a smartphone or personal computer; or by phone. Better yet, you can “set and forget” your payments by signing up for autopay through your tenant portal by clicking Pay Bill.

How do I know what size storage unit I need?

We offer a wide range of sizes to accommodate your storage needs. To better visualize what is the best size unit for your needs, view our size guide. Still unsure of the right size? Give us a call and one of our friendly and helpful team members will be happy to assist you.

Do I need to give you notice when I am ready to move out?

A written notice sent to us at least 5 days before you plan to move out of your storage unit is required. Please see our Move Out page for further instructions.

Did We Answer Your Questions?

If you have questions that aren’t answered here, feel free to contact us directly! Give your local office a call, chat with us from our website, or click here to complete a contact card and one of our friendly and helpful team members will reply as quickly as possible.

Frequently Asked Questions

Please browse these answers to some of the most frequently asked self storage questions.

We have put together this list in an effort to serve you with the best self storage experience possible.

If you have questions not answered here, please feel free to contact our team! We are always ready to answer your questions and respond to your concerns at Summit Self Storage.

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